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Shipping Policy
Processing Time
All Rugs are handmade and made to order. Please allow 5-15 business days for production before your order ships.
Shipping Time
Once your rug is completed and shipped, delivery typically takes 3-7 business days depending on your location. You will receive a tracking number by email once your order has shipped
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Shipping Rates
Shipping costs are calculated at checkout based on the size of the rug and the delivery address.
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Damaged Packages
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If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.
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Contact
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For any shipping questions, please contact us at: mlcustomrugs@gmail.com
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